Do you need to know more about what we offer for each of our products?

Do you want to know more about LUCENTIS Access Solutions? To see what we offer, click here.

The information contained in this section of the site is for U.S. health care professionals only. Please click "OK" if you are a U.S. health care professional.

The link you selected will take you away from this site to one that is not owned or controlled by Genentech. Genentech is not part of the site. Nor does it control the content. Genentech does not guarantee the information on the page. Your use of third-party websites is at your own risk and is subject to the terms and conditions of use for such sites. 


My Patient Solutions


My Patient Solutions is a tool designed to help you enter and manage your patient cases with Genentech Access Solutions. Our easy-to-use online database tool offers you:

  • Rapid access to all patient case files for single and multi-office practices
  • Online completion, submission, printing and saving of the Statement of Medical Necessity (SMN) form
  • Easy enrollment for new cases, with your practice information automatically populated
  • Email and online alerts for your open cases
  • Notifications about the latest news and developments from Genentech Access Solutions
  • Quick links to the forms you need most often

Note: Register to use My Patient Solutions to obtain your unique User Name and Password before accessing the tool. 

How My Patient Solutions Works
Once you have logged in, you can take the following actions in My Patient Solutions:

  1. Find, sort and select a patient's open case record to view status and benefits investigation results.
  2. Find, sort and select any closed patient case in the database.
  3. Download and print any required forms for patient enrollment.
  4. Enroll new patients for your practice online:
    • Your practice information is automatically populated in the SMN by My Patient Solutions
    • If the patient is already in our database, the demographic information is automatically populated by My Patient Solutions
    • To enroll a new patient, you need the patient's contact and demographic information, insurance information, clinician information, medical history, prescribed therapy, indication and ICD-9 code(s)
  5. Update information and quickly re-enroll existing patients.
  6. View online alerts related to your patients' cases.
  7. Sign up for email alerts related to your patients' cases.
  8. See the latest news and updates from Genentech Access Solutions.

To start using My Patient Solutions now, please click on the log-in button in the upper right-hand corner of this screen. After you reach the My Patient Solutions log-in screen, you can click "Register Now" to request an account.

Who is LUCENTIS for?

LUCENTIS® (ranibizumab injection) is a prescription medicine for the treatment of patients with Wet Age-Related Macular Degeneration (AMD) and Macular Edema Following Retinal Vein Occlusion (RVO).

What important safety information should I know about LUCENTIS?

LUCENTIS is a prescription medication given by injection into the eye, and it has side effects. Some LUCENTIS patients have had detached retinas and serious eye infections. LUCENTIS should not be used in patients who have an infection in or around the eye or are allergic to LUCENTIS or any of its ingredients. LUCENTIS patients have had increases in eye pressure within 1 hour of an injection. Serious side effects also include inflammation inside the eye, and rarely, problems related to the injection procedure, such as cataracts. Although not common, some LUCENTIS patients have had strokes or heart attacks. If your eye becomes red, sensitive to light, painful, or has a change in vision, you should call or visit your eye doctor right away. Ask your doctor if you have questions or want more information.

For additional safety information, please talk to your doctor and see the LUCENTIS full prescribing information.

LUCENTIS® is a registered trademark and the Access Solutions logo and the Access Solutions Treatment made possible logo are trademarks of Genentech USA, Inc.

© 2010 Genentech USA, Inc. All rights reserved. This site is intended for U.S. residents only.